Navigate for students
Why use Navigate
Get step-by-step guidance
Navigate is a new free mobile app that will help you thrive at VCU. Navigate can help students at all levels, whether you're just getting started or are nearing graduation. Think of it as a personal advisor in your pocket!
Have answers at your fingertips
Find the information you need without the wait.
Whether you're looking for academic advising, tutoring or ways to have fun outside the classroom, Navigate will connect you to the right people and resources.
Never miss important events
Navigate's academic calendar feature can integrate with your smartphone, so you're ready for everything from class registration to fun events like Welcome Week. Plus, you can add your own reminders and to-do's.
Schedule appointments with academic advisors and tutors quickly and easily.
Match your interests and career goals with the right major, and look at transferrable skills and career options for each major.
Step-by-step tips on paying for college, making degree progress, getting involved on campus and much more.
View your class schedule and easily connect with professors.
Connect to the right office so you can quickly resolve holds.
Frequently asked questions
Can you log in to your VCU email? You'll use the same login information to log into Navigate. Remember your eID is the information in your VCU email address before @vcu.edu or @mymail.vcu.edu, and your eID password is the same password you use to check your VCU email. If you can't log in to Navigate, try logging in to your email first to make sure that you have your eID and password correct. If you are also unable to log in to your VCU email, you may need to reset your eID password at myeid.vcu.edu.
If you are able to access your VCU email, but Navigate says “Uh-oh…” or “Something went wrong,” Navigate does not have your username in their system. This typically happens for one of the following reasons:
- You have not yet accepted your offer of admission. Only current VCU students may use Navigate. If you are a new VCU student, please make sure to accept your offer of admission. Once your acceptance is processed, it can take up to two business days for you to access Navigate. Contact admissions if you have questions about your admission status.
- You are an inactive student. Students become inactive if they have not maintained continuous enrollment, are suspended or graduate. Please contact your advisor via email to request an appointment.
If after taking these steps, you are still unable to access Navigate, email firstname.lastname@example.org and we'll help you log in.
Click on Settings, and Update my information, and retake your intake survey. If this does not resolve the issue, please email email@example.com.
Try a hard close and relaunch the app. For iOS, double-click the Home button then swipe the app preview away to “hard close.” On Android, open the app manager view and slide the app preview away to “hard close.”
Some important steps in Navigate can be automatically marked as complete based on an official record stored at VCU. You can mark these steps complete, but they will remain in the path until there is an official record of this step being complete in VCU's system.
Holds are updated every 24 hours in Navigate, so check back tomorrow to see if it’s successfully been resolved. If the issue persists, contact firstname.lastname@example.org.
Click on Settings, and Notification Settings under My Stuff. You can change your preferences to receive push, text or email notifications at any time.
Course schedules are updated every 24 hours in Navigate, so check back tomorrow if you added or dropped a course that’s not appearing correctly. Contact email@example.com for other problems.
Be sure your major has been declared on your official record. Majors are updated every 24 hours in Navigate, so allow a day if your major was just declared. Contact firstname.lastname@example.org for other problems.
Navigate only displays one major. So if you're double majoring or have a minor, that information will not appear in Navigate. Don't panic!
Check your VCU email for messages with the subject line starting with "Progress Report for." Alternatively, you can follow these instructions to view your Progress Reports within Navigate.
Zero, nada, zilch! It costs nothing for you to download Navigate or use the desktop version. However, that doesn’t mean your friends at other schools can download it, too. We specially partnered with Navigate to customize it for your VCU experience.