2025 Noel Levitz Student Satisfaction Survey FAQ's

What is the Student Satisfaction Survey?

VCU's Student Satisfaction Survey is an important online tool that helps the administration identify students' priorities, as well as the university's strengths and challenges. The survey covers a range of topics including instruction, advising, safety, registration, financial aid, campus life, etc.

Why is it important?

The survey provides VCU students an opportunity to share what is most important to them and how they think VCU is performing in those areas. Student responses are vital to the continuous improvement of our university.

Who is being asked to participate?

All undergraduate, graduate and first professional students at VCU are invited to participate in the survey.

How can I take the survey?

On Thursday, March 20, 2025, each VCU student will receive a personalized link to the survey via email. Click on the link to get to the participation page. Then click on the "Start your survey" box. Additional instructions are included on this page. The survey will take approximately 15-20 minutes to complete and must be completed in one sitting.

Will there be an ADA-compliant version available?

Yes. After you click on the link within the invitation email, the next page where you will begin the survey will have an ADA-compliant version link that you can select.

If my email is personalized, are my responses confidential?

Yes. VCU is working with an outside vendor, Ruffalo Noel-Levitz (RNL), to administer the survey. All data is collected and maintained by RNL. Results are aggregated and returned to VCU's Office of Institutional Research and Decision Support for analysis.

I can't find the original email. Can I still take the survey?

Yes. You will have several opportunities to take the survey. A second email will be sent on Monday, March 31, 2025, and a third email on Monday, April 14, 2025.

Can I really earn prizes for participating in the survey?

Yes! Every student who completes the survey by the deadline will be entered into a random drawing for great prizes. This year, we are giving away two $100 virtual Visa gift cards and four $25 virtual Visa gift cards to randomly selected participants. Don't miss your chance to win!

When does the survey end?

The last day to complete the survey is April 21, 2025.

I still have questions. Who can I contact for more information?

If you have additional questions, please send an email to the Office of Institutional Research and Decision Support at irds@vcu.edu.